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| title | What are the Low Battery Warning and Switch Off thresholds? |
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The Low Battery alert sounds when the battery voltage drops below 7V. In FW v1.2.x, this is a single beep, in FW v1.4.x, and from 2.x.x, the the alert consists of a double beep at 20 second intervals. The Switch Off threshold is set at 6.3V. The radio will switch off automatically. |
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| title | How do I keep batteries charged, ready for use, and manage battery storage? |
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a) If left attached to a radio it is best to recharge the battery as soon as possible after use, but in any case no more than 7-days. Please re-charge every 7-days if stored un-used on the radio (we strongly recommend storing un-used batteries off the radio). b) For batteries left in storage off the radio, we recommend a monthly multi-meter voltage check to decide if they need topping up. If voltage drops below 7.0V, batteries should be recharged. Typically it takes it takes 3 months for a battery to self discharge from 8.0V to 7.0V. |
System planning
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| title | If company have 20 pcs DX482 or DX485 and the leader want to block 10 users to hear what is talking about, for a special reason and open commuinication for this 10 pcs later. Is this possible? |
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There are several ways, one of the common way is to split the users into two groups. Each group can listen to its own group but Leader can listen to both groups. If Leader wants to talk to one of the groups, he/she can select the desire group from contact list to communicate. Otherwise the Leader can communicate to all group |
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| title | Can I program VA and Scan? |
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| VA and Scan are not supported if FW version is 1.2.x (AK)
VA is not supported if FW Version is 2.x.x (CMX)
Scan is supported if FW version is 2.x.x (CMX)
Both features are available in FW version 1.4.x (AKZG DX Beta) and 1.10.x (AKZE DT Ofrel),| What features does my radio support? |
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Please go to the Dealer Portal and check our latest release notes. |
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| title | HT782 does not support VA? |
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Like any analogue radios, it does support VA but it needs to be fitted just like fitting MD sensor |
Radio Operations (how to)
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| title | My radio is not turning on |
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Battery is not charged. Charge the radio for few minutes and then try again. Programming data is corrupted. Press and hold lower side button and then turn the radio on. Is the radio’s LED flashing red and green alternately? If so, the radio should be reprogrammed with fresh data. Firmware is corrupted. Press and hold upper side button and then turn the radio on. Is the radio’s LED flashing amber and red alternately? If so, the radio’s firmware should be upgraded. Faulty hardware. If radio is not responsive (i.e. not giving tone and LED indications) after switching the radio on, most likely the hardware is defective and must be returned for repair/replacement.
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| title | Can we initiate an emergency call on a channel where we cannot preset but not receive/decode one? |
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We can. Yes - set Emergency Alarm Indication and Emergency Call Indication should be to disabled in the Emergency System. Note: An Emergency system must be assigned to a preset. |
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| title | Is it silent alarm initiation available? |
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Silent and Silent w/Voice are currently not available |
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