When multiple servers are managed from the dealer portal, radios can be moved between servers using OTA updates. Note. There must be a corresponding user account with matching username and password on any server before a radio is moved to that server via the portal. A DN radio that is moved to a server that has no matching user account may be become blocked, which will require that user being cleared from the Blocked Clients List (BCL) in T.Commander.
Related articles:
Blocked Clients List: https://faq.entel.co.uk/2020/11/24/dn-blocked-clients-list-bcl/